Telepresence: the all too often underestimated or overlooked investment

20.CiscoTelepresence

 

 

 

For a second time in the last couple of weeks, I was sitting in one of my client’s many small conference rooms equipped with telepresence. I found myself participating in a solutions meeting with his team members located in four different cities. And there we were, holding a meeting as if everyone was around the table being able to appreciate everyone’s body language. How quickly we all forgot we were not in the same room because it felt as though we were.

This is when it dawned on me that telepresence is underestimated. To get that feeling of truly being on the same page with everyone is priceless especially when you are engaging on client’s strategic projects that will have an impact on the way their team operates and performs. I strive to work in harmony with client’s values and corporate culture. Being in the presence of the client’s team made me understand why this client was so successful in their industry: civil engineering. They also need to be as close as possible to their own clients and partners working on remote construction sites all over the world.

It is only afterwards that I learned that the telepresence they had was purposely built for them by a business partner of ours. Having witnessed firsthand the effectiveness of telepresence as a way to bring together teams of people, I will no longer think of telepresence as something that’s only a hype or a cool thing to have. It can be a game changer for many businesses!

Charles Tremblay, ESI account manager