Usually associated with the introduction of new technological solutions, an Administrative Process Review (APR) allows you to take a fresh look at how things are done, in order to increase the quality of services, shorten delivery time, and reduce operating costs.
An organization that undertakes an Administrative Process Review (APR) can identify and take advantage of substantial benefits arising from improvements to the processes concerned. An APR also makes it possible to harmonize information technologies with work organization, and leads to uniform management practices while enhancing the jobs of employees associated with the reviewed processes.
An Administrative Process Review (APR) includes:
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An analysis of the current nature of the processes under review
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Identification of any problems encountered
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Recommendations for improving processes
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Design of process reorganization options and charts
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Suggestions for a new organizational structure (if applicable)
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Drafting of new enhanced job descriptions
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Evaluation of employee training needs
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Assessment of performance gains (quality, time, cost)
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Implementation planning, including a communications plan and change management
