Additional Support Services

Preventative Maintenance Plan
The goal of these visits is to evaluate the overall health of your server environment.

Services offered:
Error logs, event viewers, backup logs, disk space utilization, memory utilization, CPU performance and utilization, and interviews with the users and/or administrators are all used to compile a report submitted to the client detailing the health of the servers and our recommendations. These visits do not include any maintenance or management, however, clients with patch updates or firmware updates may schedule the updates with the monthly visits.

Remote Network Administration
This option provides unlimited remote administration of the client environment.

Services offered: Features include anything that can be done by a network administrator while sitting at his / her workstation. Examples of this are:
•	user account management,
•	password management,
•	print queue and server management,
•	level 1 trouble-shooting, and much more.

Outsourcing Services
Has your network grown to a point where your financial services officer can no longer support the network and do his / her job as well?

Outsourcing agreements place competent certified employees at your site from 1 half day up to 7 days / week. We offer all levels of technical support including but not limited to help desk staff, printer specialists, workstation specialists, network administrators, nand etwork engineers.

We can also provide you with project specialists to make sure those key server migrations stay on the schedule you worked so hard to establish. Windows migration from 9x to 2000, or even the newly released XP can be managed by a project specialist ensuring a smooth transition without any data loss or down time.

Outsourcing agreements remove the stress of hiring competent staff for part-time positions, employee turnovers, absences due to illness, vacation, etc. A team of highly skilled system Engineers and consultants back the employees that we place in your offices proving a wealth of information and technical abilities that not any one person could possibly provide.