Digital Integration

Increase revenue & profitability
Increase customer satisfaction and workforce efficiencies
Enable omnichannel and experience cohesiveness
Share information efficiently

Outcomes

Integration

is the idea that data or information on any given electronic device can be read or manipulated by another device using a standard format.

B2B-B2C-B2G-G2G-G2C

Business to business,
Business to consumer,
Business to Government,
Government to Government,
Government to consumer.

Transaction

An act, a process or instance of exchanging something of value; or a communicative action or activity involving two parties or things that reciprocally affect or influence each other.

Omnichannel

A cross-channel content strategy that organizations use to improve their user experience and drive better relationships with their audience across points of contact. Omnichannel implies integration and orchestration of channels such that the experience of engaging across all the channels someone chooses to use is as, or even more, efficient or pleasant than using single channel in isolation.

Social Media

Websites and applications that enable users to create and share content or to participate in social networking.

Mobile & Smart Devices

A mobile device is a mobile phone, hand-held computers or similar technologies that allow a user to stay connected with work and personal relationships. A smart device is an electronic device, generally connected to other devices or networks via different wireless protocols such as Bluetooth, Zigbee, NFC, Wi-Fi, LiFi, 5G, etc., that can operate to some extent interactively and autonomously.

WEB Apps

A Web App is an application software that runs on a web server, unlike computer-based software programs that are run locally on the operating system (OS) of the device.

Our Approach to Digital Integration

Digital integration is about how best to consolidate and customize technology solutions to enable delivery of business outcomes. ESI advises, implements and supports secure integrated systems and technologies with a business-centric, value-driven approach.

Integration
is the idea that data or information on any given electronic device can be read or manipulated by another device using a standard format.
B2B-B2C-B2G-G2G-G2C
Business to business,
Business to consumer,
Business to Government,
Government to Government,
Government to consumer.
Transaction
An act, a process or instance of exchanging something of value; or a communicative action or activity involving two parties or things that reciprocally affect or influence each other.
B2B-B2C-B2G-G2G-G2C
Business to business,
Business to consumer,
Business to Government,
Government to Government,
Government to consumer.
Transaction
An act, a process or instance of exchanging something of value; or a communicative action or activity involving two parties or things that reciprocally affect or influence each other.
Omnichannel
A cross-channel content strategy that organizations use to improve their user experience and drive better relationships with their audience across points of contact. Omnichannel implies integration and orchestration of channels such that the experience of engaging across all the channels someone chooses to use is as, or even more, efficient or pleasant than using single channel in isolation.
Social Media
Websites and applications that enable users to create and share content or to participate in social networking.
Mobile & Smart Devices
A mobile device is a mobile phone, hand-held computers or similar technologies that allow a user to stay connected with work and personal relationships. A smart device is an electronic device, generally connected to other devices or networks via different wireless protocols such as Bluetooth, Zigbee, NFC, Wi-Fi, LiFi, 5G, etc., that can operate to some extent interactively and autonomously.
WEB Apps
A Web App is an application software that runs on a web server, unlike computer-based software programs that are run locally on the operating system (OS) of the device.
Social Media
Websites and applications that enable users to create and share content or to participate in social networking.
Mobile & Smart Devices
A mobile device is a mobile phone, hand-held computers or similar technologies that allow a user to stay connected with work and personal relationships. A smart device is an electronic device, generally connected to other devices or networks via different wireless protocols such as Bluetooth, Zigbee, NFC, Wi-Fi, LiFi, 5G, etc., that can operate to some extent interactively and autonomously.
WEB Apps
A Web App is an application software that runs on a web server, unlike computer-based software programs that are run locally on the operating system (OS) of the device.

Key Services
in Digital Integration

We will help you identify the best solutions to achieve your digital integration to better interact with your customers, partners and target markets.

Digital Strategy Review

Reviewing your digital strategy and make recommendations on how best to integrate solutions, whether packaged or customized, either legacy or modern.

Architecture & Design

Requirements gathering, architecture and design. Decide whether to build, consume or outsource applications and dependencies and evaluate automation options.

Advisory & Implementation Services

Advisory and implementation services to support business transformation objectives and business impact analysis.

Assessments

Solution reviews, risk management and DevOps maturity level assessments.

Project Management

Project and program management, quality assurance, solution and services delivery follow-up.

ESI expert advice on digital integration

Digital transformation can improve your competitive position. Your technology investments should always be focused on your transformation plan.
We provide the know-how and technological expertise to assist you in your digital transformation journey.
Contact an expert
89%

of all companies have already adopted a digital-first business strategy or plan to do so

71%

of digitally mature companies say they can attract new talent based on their use of data

45%

of executives don’t think their company has the right technology to implement a digital transformation

Digital-first companies are

64%

more likely to achieve their business goals than their peers

Success stories

Cisco Collaboration Solution Implementation

Effective collaboration tools to ensure the productivity of customer teams
Read more

“When it comes to NSX implementation, ESI is the integrator of choice.”

“From a partner perspective, what we look for are skills, talent and the right know-how to help us be productive.”

“When we go to them and ask them to solve certain problems for us, they always step in and get things done, that’s why we say they are capable.”

“The corporate telephony project was part of  a growth period for Demers Beaulne and we wanted to modernize certain IT features, including telephony. Everything was completed on time and within budget while keeping all existing phone numbers.”

“ESI is in fact an extension of our technology service, completing our team of experts. Our data is available 365 days a year, 24/7. So ESI, by recommending Cisco products, brought us peace of mind.”

“ESI really helped simplify much of the management of the platform and create a much more agile and capable platform for us to run our business. They got to know our business and our people and really focused on how to help drive better business decisions.”

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