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Whether it is occasional support, management of your IT services or the realization of technological projects, our sound strategic consulting services enable our clients to make informed decision.

IT Reality

  • Difficulty exploiting data volumes
  • Investment costs vs. profitability
  • Operational issues hampering service delivery

Challenges

  • Shortage of IT expertise
  • Choice of projects offering maximum benefits
  • Adaptation to organizational changes and expectations of employees and customers

Discover our Range of Professional Services

Using a managed services provider is the surest way to keep the IT environment up and running. Managed services detect failures, identify threats to your assets, and enable rapid disaster recovery.

Challenges

  • High costs of infrastructure and technologies
  • Lack of knowledge of best practices for compliance
  • More responsive than proactive approach due to lack of resources

Benefits

  • Support your IT teams in place
  • Improved security and compliance
  • Proactive approach to maintenance
  • Better control of your IT budgets by leveraging innovative technologies

Where do you stand?

  • Have you managed to achieve everything you wanted this year?
  • Have you spent more time, money and energy on IT than you originally thought?
  • Have you had to deal with service outages, downtime or data loss?

64% of businesses use some form of managed services

Managed services market to reach $ 193 Billion in 2019

How ESI can help

  • Network monitoring of hardware and software components (NOC)
  • Firmare and OS updates
  • Interventions in case of failure or unauthorized access attempts
  • Disaster recovery service
  • Analysis and recommendation to improve performance
  • 24/7 service center and technical support

Our strategic advisors can help you make better decisions to innovate to achieve your goals faster.

Challenges

  • Difficulty in aligning the IT portfolio with business strategies
  • Ensuring the sustainability of long-term investments
  • Respect of deadlines and planned budgets by reaching goals

Benefits

  • Better support for strategy and the IT team
  • Increased profitability
  • Better optimization of infrastructures

Where do you stand?

  • You hesitate between several technological solutions?
  • Are your IT at the service of your business units?
  • You must establish your priorities according to your strategic plan?

Digital technologies, essential for 57% of companies

48% of businesses will adopt IoT by 2020

How ESI can help

  • Master, strategic or infrastructure modernization plan design
  • Development of exploitation strategies
  • Design of technological architectures to improve IT services governance
  • Technological watch report
  • Operational review for IT services reengineering
  • Process documentation

Benefit from technology leadership, business insight and experience, without the cost and commitment of a full-time CIO role.

Challenges

  • Lack of integration of digital culture in companies
  • Shortage of specialized IT staff
  • Difficulty optimizing hardware and software purchases
  • Difficulty innovating and solving problems quickly

Benefits

  • Objective look to better manage technology decisions
  • Management of the IT team
  • Assistance in choosing IT and service providers
  • Better tracking of upgrades and changing business needs

Where do you stand?

  • Do you have in-house staff dedicated to managing your IT?
  • Do you hesitate to make strategic technological decisions?
  • Do you know the state of your IT infrastructure?
  • Are you able to evaluate the performance of your services?

Only 17% of SMEs have a specialized IT manager

57% of Canadian SMEs have a low level of digital maturity

How ESI can help

  • On-demand consulting services for all questions affecting your IT environment
  • Recommendations for solutions to meet the challenges of the growing business
  • Coaching internal IT teams
  • Follow-up of IT projects
  • IT management outsourcing services
  • Supervision of staff and subcontractors
  • Organizational change management linked to IT evolution

The success of a project is measured by the ability to interpret numbers to ensure that deadlines, budgets and even performance indicators are met.

Challenges

  • Difficulty in assessing risks and preventing overflows
  • Difficulty meeting project schedules and budgets
  • Lack of information on the progress of activities
  • Managing change requests

Benefits

  • Better communication between the teams
  • Increased accountability and monitoring of activities with stakeholders
  • Greater agility in the face of unexpected events during the project
  • Better budget tracking

Where do you stand?

  • Do you have resources dedicated to managing your projects?
  • Do you succeed in completing your projects on time and on budget?
  • Have you achieved the intended goals?
  • Do you drop projects along the way?

The lack of clear objectives comes first in 37% of the causes of project failure

49.5% of project managers identify cost management as their biggest problem

How ESI can help

  • Implementation of project office
  • Project recovery
  • Project control
  • Project planning