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Implementation of a Cisco collaboration solution
Client: SFM
SFM provides customized go-to-market solutions to global brands in the audiovisual, entertainment and media production industries. Due to business growth, SFM moved into a new 80,000+ square foot facility and needed to implement effective collaboration tools to ensure team productivity.Challenges
- Operation is entirely dependent on the network
- Systems communicate in real time with operators
- Wireless access problems in warehouses
Our contribution
ESI first met with the various users to understand their issues and needs. Due to the nature of their business, the client required minimal downtime. ESI completed the implementation of all components of the solution seamlessly for the users, with no downtime.
Services
Solution Integration
Technology Selection
Inter-networking Solution
Results
Implementation of a unified communication solution that meets all the client's needs: UCS servers, IP telephony system with a UCCX call center.
Implementation of a wireless network infrastructure to facilitate staff mobility.
Installation of a switching solution and a firewall system to secure the network.