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Cisco Collaboration Solution Implementation
Client: SFM
SFM provides customized go-to-market solutions to global brands within the audiovisual, live entertainment, and media production industries. Due to the growth of its operations, SFM moved to a new facility of more than 80,000 square feet and needed to put in place effective collaboration tools to ensure the productivity of its teams.
Challenges
- Operations depend entirely on the network
- Systems communicate in real-time with the operators
- Wireless access issues in warehouses
Our Contribution
ESI first met with the various users in order to understand their issues and needs.
Due to the nature of its activities, the client required minimal downtime.
ESI completed the implementation of all the components of the solution in complete transparency for users, without any service interruption.
Services
Solution Integration
Internetworking Solution
Technology Selection
Outcomes
Implementation of a unified communication solution meeting all the client’s needs: UCS servers, IP phone system with a UCCX call centre
Implementation of a WiFi network infrastructure to accommodate staff mobility
Installation of a switching solution and a firewall system to secure the network